Product versions this article applies to:
- Plesk 7.6.1 for Windows
SYMPTOMS
Urchin web statistics is not updated. Expecting event log you can see the error:
Event Type: Error
Event Source: statsmng.exe
Event Category: None
Event ID: 1
Date: 10/30/2006
Time: 5:06:00 PM
User: N/A
Computer: 85067-WEB
Description: Execute C:\Program Files\Urchin\util\uconf-export.exe -f C:\Program Files\SWsoft\Plesk\admin\db\tmpF.tmp failed: Usage: uconf-export [-f file] Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
CAUSE
File name for urchin configuration file is encoded improperly.
RESOLUTION
1. Install attached update for Plesk 7.6.1
2. Upgrade Plesk to 8.1.0
ATTACHED FILES:
 |
| urchinprovider.zip |